Nord Haven Sauna and Cold Plunge LLC

Privacy Policy

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This Privacy Policy explains how Nord Haven Sauna and Cold Plunge LLC collects, uses, stores, and protects personal information provided by visitors and customers who use our website, www.nordhaven.club, and any related online services. By using the site, you agree to the terms described in this policy.

1. Information We Collect

A. Information You Provide Directly

We may collect information you submit such as:
• Name
• Email address
• Phone number
• Date of birth
• Billing or payment information
• Waivers, signatures, or form submissions
• Messages or inquiries sent through the website

B. Automatically Collected Information

We may automatically collect:
• IP address
• Device and browser information
• Pages visited
• Time spent on the site
• Cookies and tracking data

C. Third Party Information

If you complete payments or bookings through third party providers like Wix, Stripe, or scheduling apps, they may share certain information needed to process your request.

2. How We Use Your Information

We may use your information to:
• Process bookings and payments
• Manage your account and verify identity
• Send confirmations, reminders, and service messages
• Communicate promotions or marketing emails
• Improve website performance
• Comply with legal and safety requirements

You may opt out of marketing emails at any time.

3. How We Share Information

We may share data with trusted third parties such as:
• Payment processors
• Website hosting and scheduling platforms
• Email and marketing providers
• Legal authorities when required

We do not sell or rent your information.

4. Cookies and Tracking Tools

Our site may use cookies to:
• Improve site functionality
• Analyze traffic
• Save preferences
• Deliver personalized content

You may disable cookies in your browser settings.

5. Data Storage and Security

Nord Haven uses reasonable safeguards to protect your data including encrypted payment systems, secure servers provided by Wix, and controlled access.
No online system is completely secure and use of the site is at your own risk.

6. Data Retention

We keep your information only as long as needed to:
• Complete bookings and payments
• Meet legal or financial requirements
• Address safety, fraud, or business needs

You may request changes or deletion at any time.

7. Your Rights and Choices

You may have the right to:
• Access your information
• Update or correct data
• Request deletion
• Request a copy of your data
• Opt out of marketing messages

Requests can be made by emailing contact@nordhaven.club.

8. Children’s Privacy

We do not knowingly collect data from children under 16.
Minors must be supervised by a parent or guardian and must have waivers signed on their behalf.

9. Third Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a new effective date. Continued use of the site means you accept the updated terms.

11. Contact Information

For questions about this Privacy Policy, contact us at:

Nord Haven Sauna and Cold Plunge LLC
Website: www.nordhaven.club
Email: contact@nordhaven.club